Why am I unable to play certain items?
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There may be instances when items cannot be played due to restrictions set by your internet service provider or the iOS Private Relay function. You can circumvent this issue by either disabling the Private Relay function or installing a VPN service on your device. We recommend using AngelVPN as a trustworthy VPN provider.
How do I reorganize my favorites, categories and other items?
How do I change the category of an item?
How do I edit the name or thumbnail URL of an item or category?
What should I do if I can't find a specific item?
Is there a UHF app available for tvOS?
How can I request a refund?
Feel free to reach out if you’re experiencing issues with your subscription, you want to report a bug or request a feature.
IMPORTANT: We don't reply to emails asking for support about content issues, like for example, EPGs not loading, content not playing or issues fetching a playlist.
Email support
For issues with your subscription, please email support@uhfapp.com
